Wide range of cross-cutting services to our solutions portfolio.
We select and implement the technological solutions that guarantee the greatest return for our customers’ business.
Managed Services
We work from the creation of bespoke operational models to the complete execution of the project: planning, execution and control.
Operational management
Rationalize and optimize “non-core” tasks of your organization, responding to the main IT operational management challenges, namely, cost savings, access to specialized know-how, increase of quality and improved control.
Critical Project Management
Best practices and standards of market, namely ITSM (IT Service Service Management) and PMI (Project Management Institute).
Field Engineering
Our team has extensive experience in implementing complex technological infrastructures.
Field Services
Operational Management on the ground, on the slopes installation, maintenance or repair of systems or equipment, in the areas of voice and collaboration, networking, security and technical rooms.
Remote Hands
Performance of operation services and maintenance remotely, ensuring execution, at a distance as if it were an extension of the operator’s own services in national territory.
Technical Support
Installation, maintenance, repair and development of the environment technology of each customer.
Continuous Support
This mode guarantees security and Investment protection in the form of a maintenance contract (corrective, preventive or progressive, depending on the technological environment).
On-demand Support
Modality that allows the organizations pay as they use maintenance services, giving greater flexibility in form how do they maintain the technological platforms.
Advantages
- Teams with more than 15 years of extensive field experience..
- Very strong team in complex projects and provision problems.
- Working with all types of technologies.
- Highly adaptable.
- Ability to thrive in a fast-moving environment and adjust to competing demands.
- Always focused on client needs and business.
Services provided
- Incident and Event Management
- Change Management and Request Fullfillment
- Asset management
- Capacity Analysis and Management
- Configuration Management
- Datacenter Operations
- Service Management
- Business Continuity Management
- Consulting Services
- Access and Security Management
- Security Managed Services